PRIVACY POLICY
Last Updated: November 18, 2024
At Kaia D'Albora Health ("we", "us", "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website, mobile application, or any of our online fitness services (collectively, "Services").
By using our Services, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with the terms outlined here, please refrain from using our Services.
1. Information We Collect
We collect the following types of information when you use our Services:
a) Personal Information
When you create an account, subscribe to our Services, or interact with our platform, you may provide the following personal information:
Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username, password, and profile information (e.g., age, gender, fitness goals).
Payment Information: Billing address, credit card details, and payment history.
Health and Fitness Data: Information related to your fitness progress, workout history, preferences, and any health-related data you voluntarily share.
b) Automatically Collected Information
When you access our website or use our Services, we may collect certain information automatically, including:
Device Information: IP address, browser type, operating system, and device type.
Usage Data: Information about your interactions with our website, app, and Services, such as pages viewed, time spent on the platform, and actions taken.
Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to track your activity on our website and improve your experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Improve Our Services: To process your payments, deliver workout classes, provide personalized fitness recommendations, and improve the user experience.
To Communicate with You: To send you important account-related updates, promotional emails, newsletters, and customer support communications.
For Marketing and Promotions: To personalize content, offers, and advertising based on your interests and usage patterns.
For Legal and Regulatory Purposes: To comply with applicable laws, regulations, and legal obligations, and to enforce our Terms and Conditions.
To Monitor and Improve Security: To detect and prevent fraud, abuse, or illegal activities on our platform.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
a) Service Providers
We may share your information with trusted third-party vendors who assist us in providing our Services, such as payment processors, marketing platforms, email service providers, and technical support. These service providers are contractually obligated to use your information only for the purposes we specify and to keep it confidential.
b) Business Transfers
If Kaia D'Albora Health is involved in a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred as part of the transaction. In such cases, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.
c) Legal Compliance
We may disclose your personal information if required to do so by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of Kaia D'Albora Health, our users, or the public.
4. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
a) Access
You have the right to request access to the personal information we hold about you.
b) Correction
You may request corrections to any inaccurate or incomplete personal information.
c) Deletion
You may request that we delete your personal information, subject to certain exceptions (e.g., for legal obligations or contractual purposes).
d) Objection
You may object to our processing of your personal information in certain circumstances, particularly where we rely on legitimate interests as a legal basis for processing.
e) Data Portability
You may request a copy of your personal information in a structured, commonly used, and machine-readable format for data portability.
f) Withdraw Consent
If you have provided consent for specific data processing activities, you may withdraw your consent at any time by contacting us.
To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.
5. Security of Your Information
We implement a variety of security measures to protect your personal information. These include encryption, access controls, and secure servers. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze trends, and gather demographic information. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our website or app.
For more information about the cookies we use and how to manage them, please refer to our Cookie Policy.
7. International Transfers of Data
If you are located outside of the jurisdiction where our servers are based, please note that your personal information may be transferred to, stored, and processed in other countries, including countries that may have different data protection laws than your home country.
By using our Services, you consent to the transfer of your personal information to other countries where we operate.
8. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.
If you are a parent or guardian and believe we have collected personal information from a child under 18, please contact us immediately.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date at the top of the policy will be revised. We encourage you to review this Privacy Policy periodically for any updates or changes.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Kaia D'Albora Health
1920 Hudson St NW, Olympia, WA 98502
Email: kaia@kaiadalbora.co
Phone: (206) 227-1175
Thank you for trusting Kaia D'Albora Health with your personal information. We are committed to maintaining your privacy and providing you with a secure and enjoyable experience.